HARLAN, Iowa — Due to a closing CDS Global plant in Harlan, 94 employees were notified of their approaching layoff, according to the Worker Adjustment and Retraining Notification Act (WARN).
Employees were notified of the layoff Nov. 26, and it will be effective Feb. 3, 2025.
CDS Global is a media company based in Des Moines and owned by Hearst Communications Inc.
WARN lists the company in the information industry as it focuses mainly on customer management systems.
Hearst refers to CDS Global on its website as follows:
CDS Global is the leading provider of end-to-end business process outsourcing, managing 200 million consumers for more than 1,000 brands.
With more than 45 years of expertise and 13 locations worldwide, CDS Global powers elite operations with data-driven solutions. These solutions connect organizations with their customers and subscribers by creating meaningful and seamless interactions.
From order management and payment processing to customer service and business analytics, CDS Global simplifies operations to make businesses more efficient and cost-effective. This allows organizations to focus on what is most important to them: their businesses, their missions and their success.
